CNAME records can be case-sensitive, so it is important to copy your exact Thinkific site URL. Using activities, role-playing and stories, youll learn the foundations of helping customers in a friendly, positive way. Other than this, you can also rely on Yes, we offer a 30-day money back guarantee. We have full confidence in the value that Thinkific provides and we want our customers to be able to discover that for themselves, risk-free. Can I see a demo of the platform? Absolutely! The EdTech firm attributed the growth to a combination of new customer acquisition and a stronger mix of higher tier Plus customers. The older brother Matt Smith helped him reach more students. Kajabi offers Sure Fit Academy by Sure-Fit Designs Leading a collaborative team passionate about helping customers grow their business through education, Thinkific invites brilliant, caring, and hardworking people to join the company through openings in CFI uses Thinkific Plus to train people all over the world to become world-class financial analysts. Teachable Partner Support Specialist. Vancouver, British Columbia, Canada. - Perform in depth App reviews prior to being listed on the Thinkific App Store. Encourage members to answer each others questions and be authentic while sharing their success stories, as well as struggles. Bottom Line: Both Kajabi and Thinkific support many different integrations for sales, marketing, and more. Later increased customer retention by 320% after converting their onboarding webinar into an online course. 5. Thinkific only allows you to place a ticket or being a discussion in the Multi-Content Support. Free tools often have limited support services, while paid users get priority support. It is a favourite for many people and is trusted by more than 50,000 plus course creators. Customer Support. Call us and see the Thinkific difference! Thinkific includes a Help Center thats going to be very helpful, particularly when youre starting out. Support for speaking styles like chat, newscast, and customer service, as well as emotions; Details. This is especially if theyre new to the Thinkific Customer Service Skills. Customer Support. Glassdoor gives you an inside look at what it's like to work at Thinkific, including salaries, reviews, office photos, and more. Plus, we share the three things you must be in order to provide great service! Both Kajabi and Thinkific offer high-quality customer service through email, Kajabi really excels in customer support through its 24/7 live chat and Kajabi University feature. Available to be done online, virtual webinar, remote learning or in person. Market & Sell. Another difference we found is that Teachable offers better customer support since it has a live chat feature with the support team. We create videos that answer some the most frequently asked questions from students like you, and post them there. Teachable offers a simple platform Since the COVID-19 pandemic hit, an influx of people began creating online courses and asking for help, which negatively affected Thinkifics customer support For Thinkific it supports 12 formats for their content. Their customer support is not as fast as Thinkific. The addition of Thinkific Payments is expected to support the ongoing success of our Creators, while accelerating the Company's growth in the mid- to long-term. Thinkific Customer Support. The pre-sale support looks decent since the website is informative and you can browse through some case studies and real-world customers who have made Read on for a Thinkific also boasts an easy to use landing page makes for a clean and customized landing page that allows for multiple administrative users, a personal biography. A lot of elbow grease, a new support platform, and Thinkifics trademark customer success monomania. One day prior to Nuvei and Magnet revealing their third-quarter 2021 results, Thinkific posted its own, pulling in $9.9 million in revenue (a 65 percent increase year-over-year). Price your course and market it We're real people at the other end of the computer waiting to help you! Contacting Thinkific customer support is also simple with their live chat and email ticketing system. Thinkific was born out of a desire to help entrepreneurs deliver their classes in a completely customizable yet simple and effective format. Micro Learning Customer Service Training Course. All content is posted anonymously by Practice Freedom U Online Courses. 94%. It's easy to set up and make your own without any coding experience. Read on for a Podia vs. Thinkific comparison. About Thinkific.com. It's very easy to navigate and create your course, and it's got a high level of functionality. But Thinkifics support is available 7 days a week, while Teachable support team works for 5 days. Developed for professional development. It has a getting started, training and community section. Jul 2021 - Present5 months. Chat with one of our Solutions Experts today. Send us an email. info@thinkific.com. We're real people at the other end of the computer waiting to help you! Give us a call. 1-888-832-2409. Call us and see the Thinkific difference! We're available Mon-Fri from 9-5 PST. And customization of banners and The four founders have grown Thinkific to a This workshop will teach you to discover the new opportunities in customer Microsofts Azure Speech Services is pricier than either Amazon Polly or Google Text-to-Speech, particularly if youre relying on standard TTS rather than neural. Customer Support. Not too long ago, agent productivity tracking at Thinkific involved manually loading response times into a spreadsheet; agents used an interface so glitchy, they frequently had to clear their browser cache; and not only customers, but agents themselves struggled to find the Customer Support & Equipment Check Prerequisite. Plus, the support team is incredible and the community is an innovation in itself. Thinkific is a user-friendly online course creation platform that gives businesses total control over their online course vision. Some Every Thinkific feature, from our landing page templates to our state-of-the-art learning environment, was designed so you can enhance your students experience and grow your business for long term success. "I seriously can't be more impressed with your customer support team. Customer Support: Kajabi offers free Live Chat Support 24 hours a day, 7 days a week, and answers customers requests in just a few minutes. Both Thinkific and Kajabi offer reliable customer support, but lets see which platform offers more options. Customer Support Thinkific: Thinkific user feedback shows that they are providing outstanding 24/7 support and clarifies all the customer needs via emails and live chat if needed. info@thinkific.com. Thinkific offers no live chat or phone support, but you can contact them via email. Send us an email. Jonathan Levi uses Thinkific to teach his accelerated learning courses to over 120,000 students. Thinkific is a powerful, business-friendly online course creation platform that allows anyone to easily and fully customize the look and functionality of their online course business. What is Thinkific? Key features include the first and only app store for course creation, intuitive drag Learn how to increase patient visits, generate more referrals and increase your bottomline with Practice Freedom U online courses. You need to sign in or sign up before continuing. Also, its turnaround time of paid tickets is much lesser than Teachable. This allows students to learn using various methods. It is less cumbersome than other options, has amazing features enabling you to deliver a professional look and experience to your If youre moving from different applications, Thinkific has a Bulk Importer option that can make the process simpler for you. In time the course online began to take off. If youre just getting However, Thinkific: The platform offers help via their Help Center, paid Thinkific Pricing: Get started for free, upgrade when you need to. Thinkific is legit, at least going by the positive ratings from satisfied users. The modern, affordable Thinkific alternative youve been looking for. If youre an academy or a large institution, then LearnWorlds will be better suited for you. Whether youre educating 10 students or 10 million, feel confident that youve got the easiest technology and best support in the business. In What do you like best? As well as an Educator, Clare is a salon owner, SPMU and Dermal Filler trainer, she continues to expand her wealth of knowledge by attending continuous courses and guides trainees on the right path, enabling them to start work in the Beauty Industry. Email Please enter a valid email address Password Password must be at least 6 characters With the help of their award The customer experience begins long before the purchase is made. There are five stages in the lifecycle of information technology. Customer support used to mean a face-to-face conversation with a customer, or a phone call. I collaborated with data science, customer experience, and finance teams and persuaded them to give me their support and buy-in. Thinkifics world-class customer support system efficiently guides you through its online business platform. Thinkific Customer Support. Looking for advice, tips, or answers to a question related to the skills we teach? Customer Service. Thinkific anticipates revenue and Adjusted EBITDA for the fourth quarter and 2021 to be in the range of: Revenue of $10.5 - $10.7 million, representing year-over-year growth of 45% - 48%, Comprehensive course on the techniques of Customer Service. It has a getting started, training and Customer Support What Kind if Quizzes Does Thinkific Support. Because there are additional costs involved in a top training site (Thinkific), customer support system (ZenDesk), an email autoresponder (AWeber), training assistants, paying a team of editors to go Thinkifics customer support is more proactive, and the staff is more trained to resolve issues efficiently. Make sure to visit your Thinkific site and copy the current URL from the browser bar. As for Thinkific, they support 12 formats for their content. Start Learning Today. Currently, I manage the Stevie-Award winning Customer Support team at Thinkific. For instance, it has a 4.70 out of 5.0 in G2 and 4.7 out of 5.0 in TrustPilot, indicating impressive performance. Thinkific prices are Thinkifics powerful, all-in-one platform makes it easy to share your knowledge, grow your audience, and scale the business you already love. Podia is also very focused on customer support, offering live chat and email support 7 days a week, as well as weekly demos and daily Q&As (Kajabi offers live chat and email support 5 days per week and Service Strategy: Decide on a strategy to serve customers by starting with an assessment of customer needs and the market place. Thinkific may be hard for the newbies to create their first course. I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. If youre moving All of this can happen in a click of a button by availing to any of its pricing plans. Soon, students, businesses and entrepreneurs were looking for ways to accomplish the same. Thinkific is an all-powerful platform with over 53 million courses taken, 40,000-course creators.It is used in 14 countries around the globe and has allowed creators to earn more than $200 2. I shopped around alot and I would highly recommend Thinkific to anybody looking for Competitors such as Kajabi do offer 24*7 chat support. Support. Today, technology has changed how we approach customer support. Using Thinkific solved the The teaching method should incorporate as many types of content as it is possible. Thinkific is the online course platform that grows with your business. Thinkifics main service channel is email, Thinkific is a platform developed to empower knowledge entrepreneurs grow their businesses through education, and our Thinkific is the best platform for creators to create, sell, and online market courses. The team at Thinkific wants to make sure you are successful in our product from the get-go. If youre just starting out or offering a few courses only, then Even if Thinkific handles disputes, Chargebacks or refunds on your behalf through Thinkific Payments, you are solely responsible for all customer service issues relating to your services, including pricing, fulfillment, cancellation by you or customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback, reviews, or ratings If you have just created your account, it will include your name and look something like jack-s-school-5d42.thinkific.com; This setting will often be in a field named: The average Thinkific salary ranges from approximately $57,199 per year for a Customer Champion to $57,199 per year for a Customer Champion.Thinkific employees rate the overall compensation and You get out-of-the box templates and integrations, plus full ownership over your site so you can customize it according to your brand. Modern designs, ease of use, and responsive customer support that wont leave you hangin, at a fraction of the cost. Usefulness. Setting up and managing your courses is now even easier. We're available Mon-Fri First, check to see if we have a tutorial answering your question on our YouTube Channel or Blog. If youre a Thinkific customer already selling through Shopify: good news! 1-888-832-2409. Thinkific was co-founded by Greg Smith. Multi-Content Support. Thinkific doesnt support real-time support currently such as chat support.
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